FREQUENTLY ASKED QUESTIONS
How do I order?
It's easy! Go to the store, look at what we offer, and add the plants you want to your cart. Once you're done shopping, simply check out.
What is my zone?
You can easily find out your USDA Hardiness Zone by visiting the USDA website and entering your zip code.
How does shipping work?
You can read about all of the details and the process on our shipping page:
What do the sizes mean? / What is a quart pot? / What is a 1 Gallon pot?
Check out our sizing guide! If you still have questions, feel free to contact us either through our contact page or by messaging us on Instagram.
What does this term mean in the plant description?
We made a whole page dedicated to explaining some of the terminology we use in our plant descriptions. We understand that certain terminology can be confusing the first time you are exposed to it and we want you to feel confident in your decision making when choosing which plants to add to your home.
What is your return and refund policy?
We handle returns and refunds on a case by case basis. If you have a problem with your order, please reach out to us within 48 hours of receiving your shipment. Please provide pictures. You can reach us through the contact form on our contact page, by direct messaging us through Instagram (@royalsgardencenter), or by sending us a private message on our Facebook page (https://www.facebook.com/Royals-Garden-Center-110841881496609).
